Calgary Business Blog

Does That Answer Your Question?

Do you offer free estimates?

Most carpet cleaning services will give you a free quote or estimate on a job. Don't hire anyone who doesn t offer this service. You want to know exactly how much you will be spending before a job begins to avoid any unforeseen costs in the future.

Many companies offer free estimates over the phone. This is super helpful for people who live outside of the city. However, even if the company you are considering hiring does not offer phone estimates, they should be able to come directly to your home to prepare a written estimate for you. 

There should be no pressure to choose a certain company, and most reputable companies will even recommend that you get two to three estimates so you can feel comfortable making an educated decision.

Do you offer written estimates ahead of time?

Make sure that the estimate you recieve is in written format. Some smaller companies may try to get you to agree to a price verbally, which is fine, as long as you get it in writing afterwards. Both parties need to sign the document.

There are also a few companies out there that will perform spot testing on heavily soiled carpets to help you determine whether your carpet needs to be serviced or replaced. If you are interested in this, be sure to ask if/how much they charge for this service.

What’s included in your pre-inspection process? Do you perform a carpet audit, and what can your technician and I learn from the pre-inspection?

Will he perform a pre-inspection?

Most carpet cleaning services will give you a free quote or estimate on a job. Don’t hire anyone who doesn’t offer this service. You want to know exactly how much you will be spending before a job begins to avoid any unforeseen costs in the future.

A pre-inspection not only benefits you, but the carpet cleaning technician as well. They need to know what they are getting into, and you need to know what the process will be and how much it will cost you.

Do you give quotes or estimates and why?

It is important to note whether they give you a quote or an estimate. A quote is a fixed price, that, once you agree to, cannot be altered. An estimate, on the other hand, is usually a price range and you should be prepared to get charged more for any extra work needed.

What services are included in the price quote? Will they charge extra for the initial vacuuming?

If the company charges extra for vacuuming, then you should request that they include pre-spraying or pre-treating the carpet and basic stain spotting. Expect to pay extra for other services, such as pet odor removal, wax removal, or removal of stubborn stains that have settled into your carpet.

Along with a price quote, find out if the company will give you an itemized, written estimate without cost or obligation.

Here are some more questions you might want to consider asking:

Is there a charge for pre-spraying or pre-treating carpets and traffic areas? What is the cost?

How do you charge for stain removal? Is there any additional charges for difficult stains or spots?

Will I have a firm price quotation before any equipment is set up or tasks performed?

Do You Offer Free Quotes?

An explanation on the process they use to charge for stain removal is important. Some companies charge by the square foot or inch, while others will charge hourly. This can greatly affect the overall price.

If a company is vague about the final cost before they clean, you could end up stuck with a much larger bill than expected. Free quotes will give you an idea of your overall costs without any major surprises. It will also let you compare prices between different services such as carpet dry cleaning and steam cleaning. You should be able to get a good quality cleaning service at an affordable price.

For more information on carpet cleaning quotes or to get a quote, speak with a carpet cleaning expert